Help Center

Delivery destinations:

• We deliver worldwide.
  

Delivery times:

• Each country is different but please allow 10-20 days delivery, on average.

Shipping cost:

• Delivery is free of charge :)
• Once your order reaches your country, you may be liable for custom duty fees.

You can choose your preferred payment method:

• We accept secure payments for both local & international customers via Cheque Cards, Credit Cards, Debit Cards & PayPal on our website.
  
• We also accept offline payments via direct bank deposit, EFT and eWallet (contact us via Whatsapp - +27671838704)
• We do offer lay-by. Visit https://www.cavasneakers.co.za/pages/lay-by for details
• Cash on Delivery is not available

Note that additional exchange fee may apply if your currency is other than South African Rands.

We do not offer refunds, only exchanges! 

Our 7-day Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we will exchange the item free of charge,.
• To be eligible for an exchange, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For exchanges, please email or Whatsapp us and include your order number, name and the reason for the return.
• We will provide you with instructions where to send the goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods.

Our support team is always happy to guide you at any step!

Cava is a South African brand, founded by couple Naledi & Lebogang Mokubela.

We, however, do not manufacture sneakers. We import them from various international partners.